Please explain. I don’t have much background on either. Are they different? The same? How?

In a lot of cases, the landlord pays for a management service. That services job is to keep rent flowing and expenses down.
That said, cheap repairs make financial sense. Most will be good enough to not cost a ton later, and the few that aren’t… well, they usually take a while before they end up costing a lot. So the money is in the hands of the landlord longer, and they can invest it in more properties… so they get all the savings from the cheaper repairs, plus the investment income of that savings. From that they can pay for the things that go horribly wrong. Most of the time it will work out in their advantage. And of course they can always sell the house before the expensive repairs to someone who will do those repairs themselves and flip the house. That is the problem with money based decisions.

Capitalism in a nutshell.

This is mistaken. They don’t ask why tenets hate them. They don’t care. Tenents are just part of business, so they aren’t people in that case.

That said, I do know some human landlords, they do exist. They aren’t bad people. And they do care about the quality of repairs and such.

No, they aren’t terrified. These people think they are demigods. I’ve seen it in plent of senior vice presidents even. It’s almost a job requirement at this point. Body guards make them feel even more important, and the company pays for it. Plus… that other tech bro has it, so I should too. That’s just the type of people we are dealing with.

I think it is more the opposite. They have worked with some people who are terrible at their job. And the idea that those terrible people would get the same pay angers them. And that is the trick. How does a union ensure the people who do a good job actually get paid better than those who don’t. The answer is of course that they can’t. This is because there is no objective standard for doing a good job in tech. Everyone’s idea of a good job is different.