Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently deleted their Microsoft account.

Streamer Joshua Khane shared the situation on X, claiming Microsoft deleted both his account and associated OneDrive storage even after confirming he was the account’s owner and that it had been compromised.

In the post, he wrote: “Microsoft deleted my account and OneDrive!!?? After acknowledging that I’m the owner of the account and that it was compromised? 25 f****** years of data, thousands of euros spent on games?? My son’s baby pictures? gone.”

He continued: “All because Microsoft couldn’t bring back a compromised account?? One of the biggest companies ever couldn’t do that, so they just deleted that s*** like it was nothing?? F****** shame on you!!”

  • EastofEdson@lemmy.ca
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    5 days ago

    Shame on Microsoft for being a shit company.

    However, I don’t recommend backing up to OneDrive, but if you must, you should encrypt on your local machine first. Also, keep a physical backup. Current situation not withstanding, external SSDs are reasonably cheap.

    • WhyJiffie@sh.itjust.works
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      2 days ago

      I wouldn’t buy an SSD for storage like that. It’s more expensive than a hard drive, for being faster, but this is not your OS drive, you don’t need that added performance. hard drives are plenty fast when you are just using it casually, without your operating system and various installed programs actively using it for lots of random reads. they are capable of 100 MB/s reads and writes, as fast but often faster than a gigabit internet connection, which is the maximum a common computer can handle. unless you got a HDD with SMR tech, which will become slower when used as an IT pro, but unless you use it in an array or you write extreme amounts to it at once, it’s not going to be a problem.

      Besides, SSDs also lose their data quicker when left unpowered for a long time. I really think they are a bad, ill-considered choice for that task. a choice driven by adverts.

      • EastofEdson@lemmy.ca
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        4 days ago

        I believe that was the advice in the early SSD days, and likely still applies for high write commercial environments.

        However, modem SSDs are fine when used in a typical home lab set up.

        Correct me if I’m wrong, but that’s my understanding.

        • GoatSynagogue@lemmy.world
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          3 days ago

          Nah, still shouldn’t use them for anything other than backups that you need to access frequently, and that’s only cause their speeds make that better. SSDs don’t like sitting around not being used, and can just drop dead at any time, whereas HDDs generally will show signs of failure long before they actually die.